arabface.ai
العربية

Terms

Terms of Service

Simple rules for using the Service. Please read carefully, especially §17 on disputes.

1. Agreement

These Terms of Service (“Terms”) form a binding contract between you and JUMNAT LLC, a Texas limited liability company (EIN 86-3516103) operating arabface.ai (hereafter “we,” “us,” or “arabface.ai”).

By visiting arabface.ai, signing in, requesting early access, or using any tool we operate under the arabface.ai brand (the “Service”), you accept these Terms. If you do not accept these Terms, do not use the Service.

If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and “you” includes that organization.

2. Eligibility

You may use the Service only if you are at least 13 years old, or older where the law of your jurisdiction requires (for example, 16 in some EEA countries). If you are between 13 and the age of majority in your jurisdiction, you must have a parent’s or legal guardian’s permission.

You may not use the Service if you are subject to economic sanctions imposed by the United States or your country, or if applicable law prohibits you from receiving the Service.

You are responsible for keeping your account credentials secure and for any activity under your account. Notify us immediately at legal@arabface.ai if you believe your account has been compromised.

3. The Service

3.1 What the Service is

The Service is a set of focused AI tools published by us, currently including the marketing site at arabface.ai, account and authentication, and Aamen at aamen.arabface.ai. We may add, remove, or change tools.

3.2 What the Service is not

The Service does not provide professional advice. The Service does not produce verdicts, certifications, regulatory determinations, medical advice, legal advice, financial advice, or substitutes for any professional you might otherwise consult.

3.3 Aamen specifically

Aamen returns a probabilistic confidence signal— high, medium, or low — based on a comparison between an image you supply, a claim you enter, and reference context we curate.

You expressly acknowledge that:

  • The signal is not a verdict and not a guarantee of any fact about the product photographed.
  • Aamen does not detect chemical composition, does not identify pesticides or contaminants, does not perform purity verification, does not conduct toxicity testing, and does not verify origin, seller, or supply chain.
  • Aamen does not advise on whether a product is safe, lawful, healthy, fresh, of fair price, or fit for any purpose.
  • Aamen does not imply US availability of any product, does not verify any seller, and does not constitute food safety certification or regulatory approval of any kind.
  • The accuracy of any signal depends on the density of our reference materials, the clarity of your input, and contextual factors outside our control.
  • A “low confidence” signal does not mean a product is harmful, and a “high confidence” signal does not mean a product is safe.

You are solely responsible for any decision you make in connection with a product after using Aamen, including purchase, consumption, resale, or any action affecting a third party. You agree not to rely on Aamen as a sole or primary basis for any consequential decision.

4. Your account

To access certain parts of the Service you create an account using an email address, optionally via Google. You must supply accurate information and keep it current. You may close your account at any time by writing to legal@arabface.ai.

We may suspend or close your account if we believe in good faith that you are violating these Terms, that your use creates risk for us or other users, or that we are required to do so by law. Where reasonable, we give you notice and an opportunity to remedy the issue.

5. Fees and payment

At the effective date of these Terms, the Service is offered without charge during early access. Our current plans and prices are published at arabface.ai/plans. We may add, change, or begin charging for features; when a charge applies, we will make the price and the billing terms clear before you pay, and your purchase or continued use of a paid feature constitutes acceptance of those terms.

We do not store full payment-card details. When we charge for a paid feature, international card payments are processed by Paddle, acting as our authorised reseller and Merchant of Record, and payments in the Kingdom of Saudi Arabia and the GCC are processed by Moyasar. Applicable taxes, such as VAT, are added at checkout where required. Refunds are governed by our Refund Policy, which forms part of these Terms.

6. Acceptable use

You agree not to:

  1. Use the Service in violation of any law, regulation, or third-party right.
  2. Submit content that infringes intellectual property rights, defames a person, or violates privacy or publicity rights.
  3. Submit photographs of identifiable individuals without an appropriate basis.
  4. Use the Service to harm, harass, threaten, defraud, or impersonate any person.
  5. Use the output of the Service to make medical, legal, financial, regulatory, or safety determinations.
  6. Use the Service to evaluate someone’s suitability for employment, housing, credit, insurance, or other consequential decision.
  7. Reverse engineer, scrape, or extract substantial portions of the Service, our reference materials, or our model outputs in ways that exceed normal use of the user interface.
  8. Attempt to circumvent rate limits, abuse detection, or other protective measures.
  9. Use the Service to develop a competing service, train a competing model, or build a competing reference dataset.
  10. Resell or redistribute the Service or its output without our prior written consent.

We may refuse, remove, or limit any submission or output that we believe in good faith violates these Terms or applicable law.

7. User content

7.1 You keep your rights

You retain all rights in the content you submit (“User Content”). We do not claim ownership of your photos, text, or other inputs.

7.2 License to us

For us to provide the Service, you grant us a worldwide, non-exclusive, royalty-free license to host, copy, display, transmit, process, and derive non-personal aggregate signals from your User Content, solely as needed to operate, secure, debug, improve, and present the Service to you.

This license:

  • Is limited to the operation of the Service.
  • Does not include the right to use your User Content to train general-purpose AI models, or to update models that operate outside the specific tool you submitted that content to.
  • Does not include the right to publish your User Content as marketing or testimonial without your separate consent.
  • Ends when you delete the content or close your account, except for backups in the ordinary course retained for the period set out in our Privacy Policy and except as required to comply with law.

7.3 Contributor program

If you separately opt into the Aamen contributor program, you will be presented with a distinct consent screen that grants JUMNAT LLC an additional, perpetual, non-exclusive license to use your confirmed labels and associated photo submissions for improving Aamen’s models. That consent is separate from the §7.2 license and governed by the terms disclosed at opt-in. You may withdraw future contribution rights from your account settings; historical confirmed labels are not retroactively deleted.

7.4 Your representations

You represent and warrant that you have the rights necessary to submit your User Content to the Service and to grant the license in §7.2; that your User Content does not violate any law or third-party right; and that, where it depicts identifiable people, you have the basis necessary to use it for the purpose for which you are submitting it.

7.5 No obligation to retain

We are not obligated to retain or back up your User Content. You should keep your own copies.

8. Our content and intellectual property

We and our licensors own the Service, including its underlying software, designs, trademarks, the wordmark “arabface.ai”, the names of our tools (including “Aamen”), our reference materials and curated datasets, and all related rights. Nothing in these Terms grants you any right, title, or interest in any of these except for the limited right to use the Service in accordance with these Terms.

You may not use our trademarks except to identify the Service in factual statements that comply with applicable law and that do not imply endorsement.

9. Feedback

If you send us suggestions, ideas, or feedback (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable, transferable license to use the Feedback for any purpose without obligation to you. We are not obligated to act on Feedback.

10. Third-party services

The Service uses third-party providers for hosting, authentication, AI processing, and email delivery, as described in our Privacy Policy. Their performance, availability, and reliability are outside our control. We are not responsible for the actions or omissions of any third party, except as required by law.

11. Beta features and early access

Some features, including the early-access program at the effective date of these Terms, are provided as beta features for evaluation purposes only. Beta features may contain errors, may produce inaccurate or unexpected results, and may be changed or withdrawn without notice. Beta features are provided “as is” without any warranty.

12. Disclaimers

THE SERVICE AND ITS OUTPUT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, AVAILABILITY, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. WE DO NOT WARRANT ANY PARTICULAR ACCURACY, COMPLETENESS, OR RELIABILITY OF AI OUTPUT, INCLUDING ANY OUTPUT OF AAMEN.

Some jurisdictions do not allow certain disclaimers; in such cases, the disclaimers in this section apply to the maximum extent permitted by applicable law.

13. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

  • WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, BUSINESS, GOODWILL, DATA, OR USE, ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE.
  • OUR TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (US $100) AND (B) THE AMOUNTS YOU PAID US IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE.

THESE LIMITATIONS APPLY WHETHER A CLAIM IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow certain limitations; in such cases, our liability will be limited to the maximum extent permitted by applicable law.

14. Indemnification

You will indemnify, defend, and hold harmless JUMNAT LLC, its affiliates, and their officers, directors, employees, and agents from and against any third-party claim, damage, loss, liability, cost, or expense (including reasonable attorneys’ fees) arising from or relating to (a) your User Content, (b) your use of the Service in violation of these Terms or applicable law, or (c) your reliance on Aamen output (or any other Service output) for a consequential decision.

15. Suspension and termination

We may suspend or terminate your access to the Service at any time, with or without cause, including if we believe you have violated these Terms. We will give reasonable notice unless prompt action is necessary to protect us, our users, or third parties.

You may stop using the Service at any time. The provisions that by their nature should survive termination — including §§7.2–7.4 (license and contributor program) as set out, 8, 9, 12, 13, 14, 16, 17, 18, 19 — will survive.

16. Governing law and venue

These Terms are governed by the laws of the State of Texas, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Subject to §17, any action arising from these Terms or the Service will be brought exclusively in the state or federal courts located in Travis County, Texas, and you consent to personal jurisdiction in those courts.

For users in the European Economic Area, the United Kingdom, or Switzerland, nothing in this section deprives you of mandatory consumer-protection rights granted by the law of your country of residence.

17. Dispute resolution and arbitration

Please read this section carefully. It affects your rights.

Except as set out below, any dispute arising from or relating to these Terms or the Service will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules (or Consumer Arbitration Rules where applicable) in effect at the time the claim is filed, conducted in English, with the seat in Austin, Texas.

You and we waive any right to a jury trial and to participate in a class action, class arbitration, or representative proceeding. The arbitrator may award only individual relief.

Excluded from arbitration: (a) claims that may be brought in small-claims court; (b) claims for injunctive or other equitable relief to protect intellectual property; (c) any matter that applicable law forbids from being arbitrated.

You may opt out of this arbitration agreement within thirty (30) days of first accepting these Terms by emailing legal@arabface.ai with subject “Arbitration opt-out” and your account email. Opting out does not affect the rest of these Terms.

Non-US users. If you are resident in a jurisdiction whose mandatory consumer-protection law prohibits binding pre-dispute arbitration or class-action waivers (including, where applicable, the Kingdom of Saudi Arabia and the United Arab Emirates), this arbitration clause does not override those mandatory protections. In such jurisdictions, disputes that cannot be resolved informally may be brought before the competent courts of your country of residence.

18. Changes

We may change these Terms. The most current version will always be at the public URL of these Terms. Material changes will be announced by email to account holders, by a notice on the Service, or both. The “Effective date” is updated each time. Continued use of the Service after an effective date constitutes acceptance.

19. General

19.1 Entire agreement

These Terms (together with the Privacy Policy, the Refund Policy, and any addenda we publish) are the entire agreement between you and us about the Service, and supersede prior agreements about it.

19.2 Severability

If any provision of these Terms is held unenforceable, the remaining provisions remain in effect.

19.3 No waiver

Our failure to enforce any provision is not a waiver of that provision.

19.4 Assignment

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, financing, or sale of all or part of our assets.

19.5 Force majeure

We are not liable for any delay or failure caused by events outside our reasonable control.

19.6 Notices

We give notice by posting on the Service or by email to the address on your account. You give notice to us at legal@arabface.ai.

19.7 Languages

These Terms are published in English and Arabic. In case of any conflict, the English text is the legal source of truth.

19.8 Contact

legal@arabface.ai